Privacy Policy

Introduction

Bvolvr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Elite Performer Blueprint assessment platform and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.

Information We Collect

Information You Provide to Us

Account Information:

• Name, email address, and password
• Professional information (job title, company, industry, profession)
• LinkedIn profile data (if you choose to use our LinkedIn optimization features)
• Payment information (processed securely through Stripe; we do not store credit card details)

Assessment Data:

• Responses to cognitive assessment questions
• Self-reported professional experiences and career goals
• Feedback and ratings you provide about our Services

Communications:

• Messages you send to our support team
• Survey responses and feedback
• Communications regarding your account or Services

Information Collected Automatically

Usage Data:

• Pages visited, features used, time spent on the platform
• Assessment completion rates and progress
• Report generation and download activities
• Device information (browser type, operating system, device identifiers)
• IP address and approximate geographic location
• Cookies and similar tracking technologies (see our Cookie Policy below)

Performance Data:

• Error logs and diagnostic information
• API usage and rate limiting data

How We Use Your Information

We use the information we collect to:

Provide and Improve Services

• Deliver personalized cognitive assessments and reports
• Generate tailored development recommendations
• Process payments and manage subscriptions
• Provide customer support and respond to inquiries
• Analyze and improve our assessment algorithms and methodologies

Communication

• Send assessment results and reports
• Provide updates about your account or subscription
• Send important notices about changes to our policies or Services
• Share educational content and insights (with your consent)

Security and Compliance

• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations and enforce our Terms of Use
• Protect the rights, property, and safety of Bvolvr, our users, and the public

Research and Development

• Conduct aggregated, anonymized research to improve cognitive assessment methodologies
• Develop new features and Services
• Understand user behavior and platform usage patterns

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal data based on:

• Contract Performance: Processing necessary to provide Services you've requested
• Legitimate Interests: Improving our Services, fraud prevention, and security
• Legal Obligations: Compliance with applicable laws and regulations
• Consent: Marketing communications and optional features (you may withdraw consent at any time)

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest
• Access Controls: Role-based access restrictions and multi-factor authentication
• Regular Security Audits: Ongoing security assessments and vulnerability testing
• Secure Infrastructure: Services hosted on secure, certified cloud platforms
• Employee Training: Staff trained on data protection and privacy best practices

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

• Request a copy of your personal information
• Export your assessment data in machine-readable format

Correction

• Update or correct inaccurate information in your account settings

Deletion

• Request deletion of your account and associated data
• Note: Some information may be retained as required by law or legitimate business interests

To exercise these rights, contact us at: privacy@bvolvr.com

We will respond to verified requests within 30 days (45 days for complex requests).

Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices:

Email: privacy@bvolvr.com
Subject Line: Privacy Policy Inquiry

Data Protection Officer: dpo@bvolvr.com

We aim to respond to all inquiries within 5 business days.